“I am writing this reference regarding FCP Solutions capabilities regarding the supply and knowledge of filtration products. FCP have been a filter supplier to Osborne mines for well over ten years now, during this time they have been extremely efficient and an accurate supplier. During our dealings with FCP I can confirm that their expertise and response regarding quotations and recommendations has been extremely good. Supply of our purchase orders has always been correct and supplied on time, they do hold the required stock on hand as per our agreements to meet our purchasing needs within our purchase lead time. Andrew and his team at FCP have been very efficient regarding the quality of products / services supplied and I do not have any issue recommending FCP as a number one supplier.”
Our team at Quirkys Diesel Services have been using FCP solutions (formerly filta wash townsville) for many years now. The professionalism and customer service is outstanding. Their knowledge of filter parts, oils and in particular engine coolant, is excellent. They have a massive stock range which provides us with a one stop shop and have helped grow our business with excellent trade pricing. I would highly recommend Andrew and his team at FCP Solutions to anyone.
“FCP Solutions has been our primary supplier of filters since 1997. In the three years I have been at Pacific Marine Group as the Maintenance leading hand I have had regular dealings with Andrew and the team. They have always provided excellent can do service with a competitive pricing structure. They were able to go directly to a filter manufacturer to resolve an intermittent sealing problem we were having with a European engine manufacturer’s product. A simple change to the seal thickness provided our solution. This service was provided free of charge and a free sample was supplied to prove the modification.”
I have been dealing with FCP Solutions through Northern Equipment since 2005 and earlier in my previous work life through Brambles. I have always found FCP Solutions to be professional and conscientious in cross referencing and supply of filters. Further I have found their pricing very competitive and service to be first rate.”
"We at Heyne Mechanical Solutions run a predominantly heavy diesel repair workshop and associated parts reselling. FCP Solutions have been supplying our workshop and parts retail business with all our filtration and more recently coolant since January 2020. We are appointed re-sellers of Baldwin Filters in the Cairns region which is sourced from their distributor FCP Solutions. During this time, we have found their service to be first class with all our purchase orders handled promptly and picked with a high degree of accuracy. Their stock levels meet our requirements, and they have sourced alternatives should their principal line be nil stock which saves our business a great deal of time searching.
Their product knowledge is second to none and they have assisted my parts department in the correct supply of aftermarket parts to replace OE and other aftermarket parts accurately and promptly. FCP Solutions are an asset to my business as their knowledge on the products they supply is first rate, we leverage of this information when supplying products to our own customers.
I don’t hesitate in recommending FCP Solutions as a first-choice supplier in the supply of filtration and coolant products."
– Rick Heyne - Managing Director, Heynd Mechanical Solutions
“Your team have provided us the best quality service and support for the past seven years. Our orders are always correct, seen to promptly and delivered on time. We thank you for the quality of products and the knowledge to back them. A Job well done!”– NQ Off Road Specialists Mareeba.
“We at Doc’s Auto Clinic (Bridgestone service centre) have been using FCP Solutions (formerly Filta-Wash Townsville) for the last 6 years and since then we have started to stock more and more of their products. Their service and advice is second to none. Financially we have gained a lot since making the change to FCP Solutions as we were using another brand previously and our down time on leaking filters was becoming too much, touch wood we have had NO issues with the Sakura brand and I swear by it. The pricing structure from FCP Solutions is great so there is good margins to be made with them. Thank you and your staff for the help and support you have given my business in these years.” – Joseph Vanscherpenseel, Owner Doc’s Auto Ingham.
“Burke Shire Council has partnered with FCP Solutions for the provision of automotive filtration, oils, coolants and parts since July 2020.
FCP solutions make it very easy to work with them. The customer service Andrew and his team provide is excellent. We are very satisfied with the quality of the products and value for money it presents. We find Andrew and his team very communicative and responsive. The team is resourceful and have been able to source and supply the products we have needed or suggest suitable alternatives.
The provision of products is always prompt and delivery on time. This level of service is invaluable to our operation in a very remote location.
We are very happy with the overall service and products FCP Solutions provides and highly recommend it as one of our preferred suppliers..” – Wendy Van Der Wolf - Contracts and Procurements Coordinator, Burk Shire Council
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